Job Title: Network Programme Office Manager (Office Based)
Location: West Sussex.
Salary: £45,000 - £55,000 (dependent on experience).
Reports to: Managing Director.
Job Summary:
The Programme Office Manager is responsible for the co-ordination and in conjunction with the field delivery managers, delivery of all company build projects to agreed timescales and specifications.
Accountable for the permitting and Street Works back-office functions within the company including coordination of all FPN’s, Defects etc.
Accountable as single point of control between all relevant parties ensuring that every task has the necessary details/equipment and resource required to meet the agreed scheduled dates. This includes ensuring that all resources are optimally utilized across the business.
Job Responsibilities:
To provide project management, direction and control to all works completed by the company.
To establish and maintain key interfaces and relationships, both within the company and with any required external suppliers or partners.
Ensure internal and external reporting requirements of projects and programmes are collated, analysed and distributed to all required parties.
Ensure all permitting requirements are met.
To provide field teams with all relevant detail to ensure delivery within timelines and to agreed standards and legislation.
To manage changes in delivery scope by the use of appropriate ‘change control’ procedures as well as managing all risk and issues using established procedures.
Provides the appropriate reports and data to allow informed business decision making.
Continually informs field delivery teams of project status plus risks and issues pertinent to the delivery of works.
To create build delivery programmes in conjunction with field delivery managers/build managers.
To facilitate and host internal project review meetings.
Responsible for signing off field related costs ensuring programmes adhere to required budgets.
Manage and guide the PMO team ensuring work commitments and deadlines are met.
Knowledge and Skills:
Evidence of having directly managed large technical communication network delivery projects/programmes to a successful and cost-effective conclusion.
Experienced Project/Programme Manager, with the ability to interface across all levels of the business in order to establish strong relationships with key stakeholders and suppliers.
Sound knowledge of the UK Street Works permitting/noticing systems/regulations.
Strong customer facing and interpersonal skills with the ability to employ strong leadership skills especially through management of informal/virtual teams. Proven negotiation, conflict management and influencing skills.
Will have developed a clear understanding of the technology deployed by the company.
Proven ability to identify both project and business risk and to put in place mitigation plans.
Evidence as a team player with proven people skills.
Must be self-motivated and able to demonstrate confidence at all times, able to influence.
Must be able to work collaboratively to facilitate and co-ordinate wider group efforts to fulfil customer needs and have the ability to display a real customer empathy and ownership of issues.
Education and Qualifications:
Manual Handling
SMSTS
Full UK Driving License