Lettings Administrator & PA

Location Hammersmith and Fulham
Discipline: Business Support, Estate Agency
Salary: £30,000
Contact name: Valentine Nwanze

Contact email: valentine@insideavenue.co.uk
Job ref: IAR299
Published: about 1 year ago

We are currently recruiting for an experienced Lettings Administrator & Personal Assistant to join the Fulham office of an international property agency with multiple offices throughout London and across Asia.

About the Role

  • To apply for this position, you must have at least 2 years of experience as a lettings/tenancy administrator, coordinator or property administrator with an estate agency / property company.

  • This role will be comprised of 70-80% lettings administration and 20-30% of personal assistant duties to the director.


  • £27,000 - £30,000 (depending on experience)


  • Monday to Thursday: 9am to 6pm

  • Friday: 9am to 5:30pm

Other Details

  • Career Progression 

  • 20 days of holiday + all annual bank holidays

  • Days off between Christmas & New Years

Key Responsibilities & Duties

  • Arranging Gas Safety certificates, EPCs, and electrical tests

  • Arranging photographs, floor plans and video tours with an in-house photographer

  • Arranging inventory check-ins for managed properties

  • Booking smoke alarm checks for managed properties

  • Drawing up tenancy agreements and other associated pre-tenancy paperwork

  • Referencing

  • General office support

  • Liaising with Landlords and Tenants

  • Assisting the Area Director with ad hoc duties

  • Sending out valuation/ instruction letters following the Area Director's instructions

  • Handling deposits

  • Key handling and managing the key log

  • Keeping a record of figures 


  • 2 years of experience as a lettings or tenancy coordinator/administrator.

  • Experience in the U.K. residential property industry

  • Experience with Rightmove plus, PropCo.

  • Must have an interest in the property industry.

  • Able to coordinate people with locations, keys, times & dates over the phone.

  • Excellent organisational and prioritisation skills

  • Excellent written and oral communication skills

  • A professional, positive, ambitious and enthusiastic approach

  • A strong customer focus

  • Team player

  • Ability to work on your own as well as in a team

  • Intermediate MS Word, Excel, & Outlook skills