Operations Administrator

Location Twickenham
Discipline: Business Support, Estate Agency
Job type: Permanent
Salary: £28,000
Contact name: Valentine Nwanze

Contact email: valentine@insideavenue.co.uk
Job ref: IAR344
Published: about 1 year ago

Our client is a well-established multiple office estate agency with offices throughout Middlesex. They are currently seeking an experienced Operations Administrator for one of their Twickenham area offices.

  • You must have a driving license and your own car 


  • £25,000 - £28,000;depending on experience and qualifications


  • Cash Bonus Incentives - Employee of the Month

  • Cash Bonus Incentive - Attendance Bonus

  • Shopping Day Incentives

  • Award Days Out

  • Employee Assistance Programme


  • 8:45am to 5:30pm



  • Compile paperwork for property valuations & create Val Packs

  • Generate letters for Instructions and writing up property details

  • Chase Contracts, AMLs and property info sheet

  • Process property price reductions/ withdrawn/ fall throughs

  • Process 'Under offer'/ Exchange/ Completion

  • Assist manager with touting material and 123 letters

  • Photo management

Office Support

  • Office and individual IT management, phone and printer issues

  • Monitor and filter all calls to the MD office

  • Organise school fetes and local sponsorships with managers

  • Order and maintain bin bags and other office supplies

  • Maintain office appearance and sort any maintenance issues

  • Report RM/Zoopla issues and duplications

Marketing Projects

  • Create and manage glossy brochures

  • Portal management including banners and logos

  • Attend to company IT Issues

  • Business cards, letterhead, comp slips etc. – company stationery

  • Marketing campaign, including flyers and poster designs

  • Social media, blogs, review sites & testimonials


  • Arrange lunches for meetings

  • Teas and coffees for meetings and interviews

  • Tidying the basements/back areas, keeping all deliveries organised

  • Recycling weekly

  • Manage the kitchen rota and keep the courtyard/gardens clean


  • You must be able to drive and have your own car

  • Experience in Excel, Word & Outlook

  • Proficient in PowerPoint and Photoshop an advantage

  • Previous property admin experience