Property Manager

Location Shoreditch
Discipline: Residential Property Management, Estate Agency
Job type: Permanent
Salary: £29822
Contact name: Valentine Nwanze

Contact email: valentine@insideavenue.co.uk
Job ref: IAR296
Published: about 1 year ago

Our client is an established multinational residential real estate and investment management firm with offices and a global presence throughout the UK, mainland Europe and Asia.

They are currently seeking an experienced AST residential property manager who has worked in the property industry for at least 12 years (with a minimum of 1yr of AST management experience or similar) to oversee the management of a residential portfolio of properties.

  • This role will involve managing an AST portfolio of 130 properties.

  • This role will be based in the offices in the Shoreditch area


Salary Package:

  • Full salary - £29,822

  • Base Salary -£25,250 

  • £2,172 -Travel Costs (£181 per month)

  • £,2400+

    per annum in pro rata commissions.


Responsibilities & Duties:

This role will involve dealing with most aspects of the Residential Lettings and Management process including maintenance, renewals, property visits, processing invoices/service charge demands, deposit disputes and credit control.

Property Managers are awarded the autonomy to manage their portfolios with key performance indicators (KPIs) used to gauge successes. This role reports to the Senior Property Manager in the team

Maintenance management

  • Organise repair quotes and works as necessary, including new build defect issues

Property Inspections & Reports

  • Booking and performing property inspections, producing comprehensive landlord reports, snagging and handover reports where necessary

Inventories

  • Organise check-out inventory inspections

Certificate Compliance Management

  • Ensuring all the Gas Safety Checks, Portable Appliance Tests, EPCs and necessary certificates for each property is renewed on time; to ensure all Landlords' properties are compliant with the current regulations.

Tenancy Deposits

  • Logging deposits with the DPS scheme, negotiating deposit deductions and processing via the platform

Renewals

  • Minimise void periods by monitoring expiring tenancies and negotiating rental renewals in line with market trends

Administration

  • Producing and updating AST agreements for renewals

  • Understanding rental statements and identifying discrepancies. 

  • Uploading invoices for payments in a timely manner

  • Encourage positive online company reviews, particularly Google Reviews

  • Use management software system in line with business operating requirements

Tenancy management

  • Constantly monitor and curtail any rental arrears

  • Follow up and respond to all customer queries in a timely manner.

  • Build and foster relationships with tenants, landlords and suppliers


Required Skills:

  • 12 months of comparable experience preferred

  • Customer service is paramount

  • Accuracy and attention to detail

  • Be organised, able to prioritise, manage time efficiently and work to deadlines

  • Relationship management with key stakeholders

  • Influencing and negotiation skills

  • Ability to work both autonomously and collaborate with the team

  • Enthusiastic, positive nature

  • Apply outside-the-square approaches to daily problem solving